Privacy Policy

Effective Date: December 2023

1. Introduction

Growing Gracefully Counseling and Consulting, PLLC ("we," "our," or "us") is dedicated to safeguarding the privacy and confidentiality of the personal information collected from our clients. This Privacy Policy outlines our practices regarding the collection, use, and protection of sensitive patient information through our secure website, ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations.

2. Information We Collect

a. Patient Information: We collect personal information, including but not limited to, name, contact details, medical history, and demographic information, as required for the provision of healthcare services.

b. Technical Information: We may collect technical information such as IP addresses, device information, and browser details to enhance the functionality and security of our website.

3. How We Use Your Information

a. Provision of Services: Your personal information is used to deliver healthcare services, including diagnosis, treatment, and support, in compliance with HIPAA regulations.

b. Communication: We may use your contact information to communicate regarding appointments, service updates, and other pertinent healthcare information.

c. Improvement of Services: Aggregated and anonymized data may be used for statistical analysis and to enhance the quality of our services.

4. Security Measures

a. Secure Website: Our website employs security measures to protect the confidentiality and integrity of patient information. We use encryption, firewalls, and other industry-standard security practices to prevent unauthorized access.

b. HIPAA Compliance: We adhere to HIPAA regulations to ensure the secure handling of protected health information (PHI).

5. Disclosure of Information

a. Authorized Disclosures: We may disclose personal information to authorized individuals involved in your healthcare, as permitted by HIPAA.

b. Legal Compliance: We may disclose information when required by law or in response to valid legal processes.

6. Your Rights

a. Access: You have the right to access your personal information held by us.

b. Correction: You may request corrections to inaccurate or incomplete information.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

8. Contact Information

For any privacy-related inquiries, please contact:

Valeea Sutton, PMHNP-BC at admin@ggcounseling.info

9. Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our information practices. The revised policy will be effective upon posting on our website.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of North Carolina.

By using our services, you consent to the terms outlined in this Privacy Policy.

Mobile Information & Data Sharing Policy

We respect your privacy and are committed to protecting your personal information.

Mobile Opt-In Information
No mobile information, including SMS opt-in data, will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This includes phone numbers, text message consent, and messaging interaction data.

Other Information Sharing
We may share other personal information with trusted third-party service providers and partners who assist us in operating our business, delivering services, processing payments, managing communications, or complying with legal obligations. These third parties are permitted to use such information only as necessary to provide services on our behalf and are required to maintain the confidentiality of your information.

We may also disclose information when required by law, regulation, legal process, or governmental request

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

If you have any concerns or questions, please contact us at admin@ggcounseling.info